Service & Support
For any facility today, uptime is critical. Comprehensive support from Aolong ensures high-performance operation and superior cost-efficiency. All our support plans add value to your operation by ensuring ongoing productivity.
They provide the peace of mind that comes with the assurance that highly trained specialists will respond quickly to your support needs. Thorough up-front training and fast response on repairs contribute to long-term productivity. Having a support plan in place reduces the chance of costly unexpected downtime and minimizes the impact when service is required. With a Aolong comprehensive support planyour facility gains:
Priority response
Maximized uptime
Extended system life
Simplified administration
Lower total cost-of-ownership
All newly purchased Aolong systems include a one year limited warranty and unlimited phone support. The limited warranty covers all parts and labor, including travel and any shipping charges, for a period of 12 months from the date of delivery.